777pup Privacy Policy

1. Introduction

777pup is an online gaming platform operated for players in the Philippines. In the course of running the platform, we collect and process certain personal data about you. This Privacy Policy describes what that data is, why we collect it, how we use and protect it, and the rights you have as the person it belongs to.

We are committed to handling your personal information responsibly and in a manner consistent with applicable data protection principles. We do not use your data for anything not described in this policy, and we do not pass it to third parties for their own commercial use.

If you have questions about anything in this policy, please contact our support team before creating an account. Contact details are at the end of this page.

2. Data We Collect

777pup collects personal data in the following categories:

Registration and Account Data

• Full legal name
• Date of birth
• Email address
• Mobile phone number (used for OTP verification)
• Username and password (stored in hashed form)
• Preferred language and communication settings

Identity Verification (KYC) Data

• Copy of government-issued Philippine ID (e.g., SSS card, Passport, PhilSys ID)
• Proof of address documents where required
• Selfie or liveness check images submitted during the verification process

Transaction and Financial Data

• Deposit and withdrawal amounts in Philippine Peso
• Payment channel details (e.g., bank account number or e-wallet reference used)
• Transaction timestamps and reference numbers
• Bet history, game results, and account balance changes

Technical and Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session timestamps, pages visited, and features used
• App version and platform (Android, iOS, or web browser)

Communications Data

• Records of support queries submitted to 777pup
• Responses and resolutions provided by our support team

3. How We Use Your Data

The personal data 777pup collects is used for the following purposes:

We do not use your personal data for automated decision-making that produces significant effects on you without human review, other than standard fraud screening processes that flag unusual activity for manual investigation.

4. Sharing Your Data

777pup does not sell your personal information. We do share data in the following limited and necessary circumstances:

Payment Processors: When you make a deposit or withdrawal in PHP, basic transaction details are shared with the relevant Philippine banking or payment provider to complete the transfer. This is limited to what is strictly necessary to process the payment.

KYC and Identity Verification Providers: Identity verification may be supported by a third-party service. Documents and verification images you submit are shared with that service solely for the purpose of completing the identity check required under 777pup's account verification requirements.

Game and Platform Technology Providers: The game providers whose titles appear in the 777pup Game Lobby may receive gameplay session data (such as bet amounts and game outcomes) necessary to run the games and settle results. These providers are bound by confidentiality obligations and are not permitted to use your data for their own purposes.

Legal and Regulatory Requirements: We may disclose personal data when required to do so by a valid legal obligation, court order, or lawful request from a relevant authority. In such cases we disclose only what is strictly required.

Business Operations: If 777pup undergoes a restructuring, merger, or change of ownership, user data may be transferred as part of that process. If this occurs, you will be notified through the platform.

5. Data Security

777pup implements technical and organisational security measures appropriate to the nature of the data we hold and the risks involved in its processing. These include:

• SSL/TLS encryption for all data transmitted between your device and 777pup servers — whether you're using the website or the mobile app
• Password hashing so that your login credential is never stored in readable form
• OTP (one-time password) verification for sensitive account actions such as password changes and withdrawal requests
• Access controls that limit which staff members can view specific categories of user data, based on job function
• Monitoring systems that detect and flag unusual account activity that may indicate unauthorised access or fraud

While we take these measures seriously, no online system is completely immune to security risks. You play a role in keeping your account secure by not sharing your login credentials and by enabling all available account security features. If you believe your account has been compromised, contact support immediately.

6. Data Retention

We retain your personal data for as long as your 777pup account remains active and for a reasonable period after account closure to comply with legal obligations, resolve disputes, and enforce our agreements.

Specific categories of data may be retained for longer where required by applicable law. For example, financial transaction records may need to be kept for a defined number of years for anti-money-laundering compliance purposes.

Data that is no longer required for any legitimate purpose is securely deleted or anonymised. Once anonymised, it cannot be re-linked to you personally and is not subject to this Privacy Policy.

7. Your Rights Over Your Personal Data

As a player whose personal data is processed by 777pup, you have the following rights. To exercise any of these rights, contact our support team using the email address on this page.

8. Cookies and Tracking Technologies

The 777pup website and app use cookies and similar technologies to function correctly and to improve your experience. Cookies are small data files stored on your device when you visit a website.

Essential Cookies: These are necessary for the platform to work. They keep you logged in during a session, maintain your language preference, and enable core features. The platform cannot function without them.

Analytics Cookies: We use analytics tools to understand how players navigate the platform — which pages are visited, how long sessions last, and where errors occur. This data is used in aggregate to improve the platform and is not linked to your individual identity for marketing purposes.

Security Cookies: These help us detect and prevent fraudulent activity, such as account takeover attempts or suspicious login patterns.

Most browsers allow you to control cookie settings. Blocking essential cookies will affect your ability to use the platform. You can manage cookie preferences through your browser settings at any time.

9. Minors and Age Restriction

777pup is strictly a 21+ platform. We do not knowingly collect personal data from anyone under the age of 21. If you are under 21, you must not register an account or use the platform in any way.

If we discover that personal data has been collected from a person under the minimum age, we will close the associated account immediately and delete the relevant data. If you have reason to believe a minor has accessed or registered on the platform, please contact our support team promptly.

10. Updates to This Privacy Policy

777pup may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our practices. When we make changes, the updated policy will be posted on this page with a revised effective date.

For significant changes that materially affect how we use your data, we will notify registered account holders through the platform or via the email address on your account. Continued use of 777pup after such notification constitutes acceptance of the updated policy.

We encourage you to review this page periodically so you are always aware of current practices.

11. Contact for Privacy Queries

If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please contact the 777pup support team.

You can also find answers to common questions on our FAQ page.